/* ============ Tokens ============ */
:root {
  --primaria: #00a884;
  --primaria-forte: #008069;
  --primaria-suave: #d9fdd3;
  --no-primaria: #ffffff;
  --fundo: #f0f2f5;
  --painel: #ffffff;
  --painel-2: #f7f8fa;
  --menu-fundo: #ffffff;
  --menu-texto: #54656f;
  --menu-ativo-fundo: #e7f8f1;
  --menu-ativo-texto: #008069;
  --texto: #111b21;
  --suave: #667781;
  --borda: #e9edef;
  --borda-forte: #d1d7db;
  --hover: #f5f6f6;
  --selecionado: #f0f2f5;
  --chat-fundo: #efeae2;
  --chat-desenho: rgba(0, 0, 0, .035);
  --bolha-in: #ffffff;
  --bolha-out: #d9fdd3;
  --ok: #16a34a;
  --alerta: #b45309;
  --erro: #dc2626;
  --sombra: 0 1px 2px rgba(11, 20, 26, .08), 0 1px 3px rgba(11, 20, 26, .06);
  --sombra-alta: 0 12px 32px rgba(11, 20, 26, .18);
  --raio: 12px;
  /* etapas */
  --e-novo: #3b82f6;          --e-novo-fundo: #eff6ff;
  --e-aguardando: #f59e0b;    --e-aguardando-fundo: #fffbeb;
  --e-compra: #10b981;        --e-compra-fundo: #ecfdf5;
  --e-reembolso: #ef4444;     --e-reembolso-fundo: #fef2f2;
  --e-cancelada: #94a3b8;     --e-cancelada-fundo: #f8fafc;
  color-scheme: light;
}
:root[data-theme="dark"] {
  color-scheme: dark;
  --primaria: #00a884;
  --primaria-forte: #00a884;
  --primaria-suave: #005c4b;
  --fundo: #0b141a;
  --painel: #111b21;
  --painel-2: #182229;
  --menu-fundo: #0f1a20;
  --menu-texto: #aebac1;
  --menu-ativo-fundo: #103529;
  --menu-ativo-texto: #25d366;
  --texto: #e9edef;
  --suave: #8696a0;
  --borda: #222d34;
  --borda-forte: #2f3b43;
  --hover: #1d282f;
  --selecionado: #2a3942;
  --chat-fundo: #0b141a;
  --chat-desenho: rgba(255, 255, 255, .025);
  --bolha-in: #202c33;
  --bolha-out: #005c4b;
  --sombra: 0 1px 2px rgba(0, 0, 0, .4);
  --sombra-alta: 0 12px 32px rgba(0, 0, 0, .55);
  --e-novo-fundo: #10233d;
  --e-aguardando-fundo: #2b2112;
  --e-compra-fundo: #0f2a22;
  --e-reembolso-fundo: #2d1515;
  --e-cancelada-fundo: #1b242a;
  --alerta: #fbbf24;
  --erro: #f87171;
  --ok: #4ade80;
}
/* Tema automático: segue o sistema quando o usuário não escolheu */
@media (prefers-color-scheme: dark) {
  :root:not([data-theme]) {
    color-scheme: dark;
    --primaria-forte: #00a884; --primaria-suave: #005c4b;
    --fundo: #0b141a; --painel: #111b21; --painel-2: #182229;
    --menu-fundo: #0f1a20; --menu-texto: #aebac1; --menu-ativo-fundo: #103529; --menu-ativo-texto: #25d366;
    --texto: #e9edef; --suave: #8696a0; --borda: #222d34; --borda-forte: #2f3b43;
    --hover: #1d282f; --selecionado: #2a3942; --chat-fundo: #0b141a; --chat-desenho: rgba(255,255,255,.025);
    --bolha-in: #202c33; --bolha-out: #005c4b;
    --sombra: 0 1px 2px rgba(0,0,0,.4); --sombra-alta: 0 12px 32px rgba(0,0,0,.55);
    --e-novo-fundo: #10233d; --e-aguardando-fundo: #2b2112; --e-compra-fundo: #0f2a22; --e-reembolso-fundo: #2d1515; --e-cancelada-fundo: #1b242a;
    --alerta: #fbbf24; --erro: #f87171; --ok: #4ade80;
  }
}

/* ============ Base ============ */
* { box-sizing: border-box; }
html, body { margin: 0; height: 100%; }
body {
  font: 15px/1.5 "Inter", system-ui, -apple-system, "Segoe UI", Roboto, sans-serif;
  color: var(--texto); background: var(--fundo);
  -webkit-font-smoothing: antialiased;
}
[hidden] { display: none !important; }
h1 { font-size: 22px; font-weight: 700; letter-spacing: -.01em; margin: 0; }
h2 { font-size: 18px; font-weight: 700; margin: 0 0 14px; }
h3 { font-size: 15px; font-weight: 700; margin: 0 0 10px; }
.sub, .dica { color: var(--suave); margin: 4px 0 0; font-size: 14px; }
.erro { color: var(--erro); margin: 8px 0 0; font-size: 14px; }
a { color: var(--primaria-forte); }
svg { width: 20px; height: 20px; fill: none; stroke: currentColor; stroke-width: 2; stroke-linecap: round; stroke-linejoin: round; flex: none; }
:focus-visible { outline: 2px solid var(--primaria); outline-offset: 2px; }
@media (prefers-reduced-motion: reduce) { * { transition: none !important; animation: none !important; } }

/* Botões e campos */
.btn {
  display: inline-flex; align-items: center; justify-content: center; gap: 8px;
  min-height: 40px; padding: 8px 16px; border-radius: 10px; cursor: pointer;
  border: 1px solid var(--borda-forte); background: var(--painel); color: var(--texto);
  font: 600 14px/1 "Inter", system-ui, sans-serif; transition: background .15s, border-color .15s, transform .1s;
}
.btn svg { width: 18px; height: 18px; }
.btn:hover { background: var(--hover); }
.btn:active { transform: scale(.98); }
.btn.primario { background: var(--primaria); border-color: var(--primaria); color: var(--no-primaria); }
.btn.primario:hover { background: var(--primaria-forte); border-color: var(--primaria-forte); }
.btn.fantasma { border-color: transparent; background: transparent; color: var(--suave); }
.btn.fantasma:hover { background: var(--hover); color: var(--texto); }
.btn.pequeno { min-height: 32px; padding: 6px 12px; font-size: 13px; }
.btn.icone { width: 42px; height: 42px; min-height: 0; padding: 0; }
.btn.redondo { border-radius: 50%; }
.btn.largo { width: 100%; min-height: 46px; font-size: 15px; }
.btn:disabled { opacity: .5; cursor: default; }

input, select, textarea {
  font: inherit; color: inherit; width: 100%;
  border: 1px solid var(--borda-forte); border-radius: 10px; padding: 10px 12px;
  background: var(--painel); transition: border-color .15s, box-shadow .15s;
}
input:focus, select:focus, textarea:focus { outline: none; border-color: var(--primaria); box-shadow: 0 0 0 3px color-mix(in srgb, var(--primaria) 20%, transparent); }
textarea { resize: vertical; }
label { display: block; margin-bottom: 12px; font-weight: 600; font-size: 13px; color: var(--texto); }
label input, label select, label textarea { margin-top: 6px; font-weight: 400; }
label small { font-weight: 400; color: var(--suave); }

.logo { width: 36px; height: 36px; border-radius: 10px; background: linear-gradient(135deg, #25d366, #008069); color: #fff; display: grid; place-items: center; flex: none; }
.logo svg { width: 20px; height: 20px; }
.marca { display: flex; align-items: center; gap: 10px; font-weight: 800; font-size: 17px; letter-spacing: -.01em; }

/* ============ Login ============ */
.login { min-height: 100%; min-height: 100dvh; display: grid; place-items: center; padding: 24px 16px; background: var(--fundo); }
.login-form { width: 100%; display: grid; place-items: center; }
.cartao-login { width: 100%; max-width: 380px; background: var(--painel); border: 1px solid var(--borda); border-radius: 18px; padding: 32px 28px; box-shadow: var(--sombra-alta); }
.cartao-login .marca { margin-bottom: 24px; }
.cartao-login h2 { font-size: 24px; margin: 0; letter-spacing: -.02em; }
.cartao-login .dica { margin: 6px 0 22px; }
.cartao-login label { margin: 0 0 6px; }
.campo-icone { position: relative; margin-bottom: 16px; }
.campo-icone svg { position: absolute; left: 12px; top: 50%; transform: translateY(-50%); color: var(--suave); width: 18px; height: 18px; }
.campo-icone input { padding-left: 40px; min-height: 46px; }
.cartao-login .btn { margin-top: 8px; }
.so-celular { display: none !important; }

/* ============ Estrutura ============ */
.app { display: flex; height: 100%; height: 100dvh; }
.menu {
  width: 232px; flex: none; display: flex; flex-direction: column; gap: 2px; padding: 16px 12px;
  background: var(--menu-fundo); border-right: 1px solid var(--borda); color: var(--menu-texto);
}
.menu .marca { color: var(--texto); padding: 4px 8px 20px; }
.menu button {
  position: relative; display: flex; align-items: center; gap: 12px; width: 100%; min-height: 44px;
  background: none; border: 0; color: inherit; font: 500 14px "Inter", system-ui, sans-serif;
  padding: 10px 12px; border-radius: 10px; cursor: pointer; text-align: left; transition: background .15s, color .15s;
}
.menu button:hover { background: var(--hover); color: var(--texto); }
.menu button.ativo { background: var(--menu-ativo-fundo); color: var(--menu-ativo-texto); font-weight: 700; }
.menu b { margin-left: auto; background: #25d366; color: #fff; font-size: 11px; font-weight: 700; border-radius: 10px; padding: 1px 7px; min-width: 20px; text-align: center; }
.menu-rodape { margin-top: auto; display: grid; gap: 2px; padding-top: 12px; border-top: 1px solid var(--borda); }
main { flex: 1; min-width: 0; overflow: auto; }
.view { padding: 24px 28px; }
.titulo-acoes { display: flex; justify-content: space-between; align-items: flex-start; gap: 16px; flex-wrap: wrap; margin-bottom: 20px; }
.titulo-acoes > div:last-child:not(:first-child) { display: flex; gap: 8px; flex-wrap: wrap; }
.titulo-acoes select { width: auto; }
.secao { margin: 28px 0 12px; font-size: 16px; }

.mais-menu {
  position: fixed; right: 12px; bottom: calc(76px + env(safe-area-inset-bottom)); z-index: 20; background: var(--painel);
  border: 1px solid var(--borda); border-radius: 14px; box-shadow: var(--sombra-alta); padding: 6px; display: grid; min-width: 240px;
}
.mais-menu button { display: flex; align-items: center; gap: 12px; min-height: 46px; padding: 10px 14px; border: 0; background: none; color: var(--texto); font: 500 15px "Inter", sans-serif; border-radius: 10px; text-align: left; cursor: pointer; }
.mais-menu button:hover { background: var(--hover); }

/* ============ Conversas ============ */
.view.conversas { padding: 0; display: flex; height: 100%; }
.lista { width: var(--largura-lista, 380px); flex: none; border-right: 1px solid var(--borda); background: var(--painel); display: flex; flex-direction: column; min-height: 0; }
/* Divisória arrastável entre a lista e a conversa */
.divisor { width: 8px; margin: 0 -4px; flex: none; cursor: col-resize; position: relative; z-index: 3; touch-action: none; }
.divisor::after { content: ''; position: absolute; top: 0; bottom: 0; left: 3px; width: 2px; background: transparent; transition: background .15s; }
.divisor:hover::after, .divisor.arrastando::after, .divisor:focus-visible::after { background: var(--primaria); }
body.redimensionando { cursor: col-resize; user-select: none; }
.lista-topo { padding: 16px 16px 10px; display: grid; gap: 12px; }
.lista-titulo { display: flex; align-items: center; justify-content: space-between; }
.busca { position: relative; }
.busca svg { position: absolute; left: 12px; top: 50%; transform: translateY(-50%); color: var(--suave); width: 18px; height: 18px; }
.busca input { padding-left: 40px; background: var(--painel-2); border-color: transparent; min-height: 40px; }
.filtros { display: flex; gap: 6px; flex-wrap: wrap; }
.filtros button {
  flex: none; border: 1px solid var(--borda-forte); background: var(--painel); color: var(--suave);
  border-radius: 999px; padding: 6px 12px; font: 600 12px "Inter", sans-serif; cursor: pointer; min-height: 32px; transition: all .15s;
}
.filtros button:hover { color: var(--texto); }
.filtros button.ativo { background: var(--menu-ativo-fundo); border-color: transparent; color: var(--menu-ativo-texto); }
#lista-contatos { list-style: none; margin: 0; padding: 0; overflow: auto; flex: 1; }
#lista-contatos li { display: flex; gap: 12px; padding: 12px 16px; cursor: pointer; position: relative; transition: background .12s; }
#lista-contatos li::after { content: ''; position: absolute; left: 76px; right: 0; bottom: 0; border-bottom: 1px solid var(--borda); }
#lista-contatos li:hover { background: var(--hover); }
#lista-contatos li.ativo { background: var(--selecionado); }
.avatar { width: 48px; height: 48px; border-radius: 50%; color: #fff; display: grid; place-items: center; font-weight: 700; font-size: 16px; flex: none; background: var(--primaria); }
.item-meio { flex: 1; min-width: 0; }
.item-linha { display: flex; justify-content: space-between; align-items: center; gap: 8px; }
.item-linha strong { white-space: nowrap; overflow: hidden; text-overflow: ellipsis; font-weight: 600; font-size: 15px; }
.item-linha small { color: var(--suave); flex: none; font-size: 12px; }
.item-linha small.tem-nova { color: #25d366; font-weight: 600; }
.previa-msg { color: var(--suave); font-size: 13.5px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.nao-lidas { background: #25d366; color: #fff; border-radius: 999px; font-size: 11px; padding: 0 7px; font-weight: 700; min-width: 20px; height: 20px; display: grid; place-items: center; flex: none; }
.etapa { display: inline-flex; align-items: center; gap: 5px; font-size: 11px; font-weight: 600; padding: 2px 8px; border-radius: 999px; margin-top: 5px; }
.etapa::before { content: ''; width: 6px; height: 6px; border-radius: 50%; background: currentColor; }
.etapa.novo { background: var(--e-novo-fundo); color: var(--e-novo); }
.etapa.aguardando_pagamento { background: var(--e-aguardando-fundo); color: var(--e-aguardando); }
.etapa.compra_aprovada { background: var(--e-compra-fundo); color: var(--e-compra); }
.etapa.reembolso { background: var(--e-reembolso-fundo); color: var(--e-reembolso); }
.etapa.cancelada { background: var(--e-cancelada-fundo); color: var(--e-cancelada); }

.chat {
  flex: 1; min-width: 0; display: flex; flex-direction: column; background-color: var(--chat-fundo);
  background-image: radial-gradient(var(--chat-desenho) 1.2px, transparent 1.2px), radial-gradient(var(--chat-desenho) 1.2px, transparent 1.2px);
  background-size: 28px 28px; background-position: 0 0, 14px 14px;
}
.chat .vazio { margin: auto; display: grid; justify-items: center; gap: 6px; color: var(--suave); text-align: center; padding: 24px; }
.vazio-icone { width: 88px; height: 88px; border-radius: 50%; background: var(--painel); display: grid; place-items: center; color: var(--primaria); margin-bottom: 10px; box-shadow: var(--sombra); }
.vazio-icone svg { width: 40px; height: 40px; }
.chat .vazio strong { color: var(--texto); font-size: 20px; }
#chat-aberto { display: flex; flex-direction: column; height: 100%; }
.chat-topo { display: flex; align-items: center; gap: 12px; padding: 10px 16px; background: var(--painel-2); border-bottom: 1px solid var(--borda); }
.chat-topo .avatar { width: 42px; height: 42px; font-size: 15px; }
.chat-topo .info { flex: 1; min-width: 0; display: flex; flex-direction: column; }
.chat-topo .info strong { white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.chat-topo .info small { color: var(--suave); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.chat-topo select { width: auto; max-width: 190px; min-height: 36px; padding: 6px 10px; font-size: 13px; }
.voltar { display: none; background: none; border: 0; color: var(--texto); cursor: pointer; width: 40px; height: 40px; place-items: center; border-radius: 50%; }
.chat-etiquetas { padding: 8px 16px; display: flex; gap: 6px; flex-wrap: wrap; background: var(--painel-2); border-bottom: 1px solid var(--borda); }
.chat-etiquetas:empty { display: none; }
.tag { font-size: 12px; font-weight: 600; background: var(--menu-ativo-fundo); color: var(--menu-ativo-texto); padding: 3px 10px; border-radius: 999px; }
.mensagens { flex: 1; overflow: auto; padding: 20px 7%; display: flex; flex-direction: column; gap: 4px; }
.bolha { max-width: 65%; padding: 7px 10px 5px; border-radius: 10px; box-shadow: 0 1px .5px rgba(11, 20, 26, .13); white-space: pre-wrap; word-wrap: break-word; font-size: 14.5px; line-height: 1.45; }
.bolha.in { align-self: flex-start; background: var(--bolha-in); border-top-left-radius: 2px; }
.bolha.out { align-self: flex-end; background: var(--bolha-out); border-top-right-radius: 2px; }
.bolha .meta { display: flex; justify-content: flex-end; align-items: center; gap: 3px; font-size: 11px; color: var(--suave); margin-top: 2px; }
.bolha .modelo { display: block; font-size: 11px; font-weight: 700; color: var(--primaria-forte); margin-bottom: 3px; text-transform: uppercase; letter-spacing: .03em; }
:root[data-theme="dark"] .bolha .modelo { color: #7ce3c6; }
.bolha.falhou { outline: 1px solid var(--erro); }
.bolha .falha { color: var(--erro); font-size: 12px; display: block; }
.lido { color: #53bdeb; }
.dia { align-self: center; font-size: 12px; font-weight: 500; background: var(--painel); color: var(--suave); padding: 4px 12px; border-radius: 8px; margin: 10px 0; box-shadow: var(--sombra); }
.aviso-janela { background: var(--e-aguardando-fundo); color: var(--alerta); padding: 10px 16px; font-size: 13px; border-top: 1px solid var(--borda); }
.responder { display: flex; gap: 8px; padding: 10px 14px; padding-bottom: calc(10px + env(safe-area-inset-bottom)); background: var(--painel-2); align-items: flex-end; }
.responder textarea { min-height: 44px; max-height: 140px; resize: none; border-radius: 22px; padding: 11px 16px; border-color: transparent; background: var(--painel); }

/* ============ Funil ============ */
.kpis { display: grid; grid-template-columns: repeat(auto-fit, minmax(170px, 1fr)); gap: 12px; margin-bottom: 20px; }
.kpi { background: var(--painel); border-radius: var(--raio); padding: 14px 16px; box-shadow: var(--sombra); border-left: 4px solid var(--cor, var(--primaria)); }
.kpi small { color: var(--suave); font-size: 12px; font-weight: 600; text-transform: uppercase; letter-spacing: .04em; }
.kpi strong { display: block; font-size: 26px; font-weight: 800; letter-spacing: -.02em; margin-top: 2px; }
.kanban { display: flex; gap: 14px; overflow-x: auto; padding-bottom: 16px; align-items: flex-start; scroll-snap-type: x proximity; }
.coluna { background: var(--painel-2); border: 1px solid var(--borda); border-radius: 14px; width: 290px; flex: none; padding: 12px; max-height: calc(100dvh - 250px); display: flex; flex-direction: column; scroll-snap-align: start; }
.coluna h3 { font-size: 13px; margin: 2px 4px 12px; display: flex; justify-content: space-between; align-items: center; gap: 8px; }
.coluna h3 .ponto { width: 10px; height: 10px; border-radius: 50%; background: var(--cor); flex: none; }
.coluna h3 .nome { flex: 1; }
.coluna h3 .qtd { background: var(--painel); color: var(--suave); border-radius: 999px; padding: 1px 9px; font-size: 12px; border: 1px solid var(--borda); }
.coluna .cards { overflow-y: auto; overflow-x: hidden; display: grid; grid-template-columns: minmax(0, 1fr); gap: 10px; padding: 2px; }
.card { min-width: 0; background: var(--fundo-card, var(--painel)); border: 1px solid var(--borda); border-left: 3px solid var(--cor); border-radius: 10px; padding: 12px; cursor: pointer; transition: transform .12s, box-shadow .12s; }
.card:hover { transform: translateY(-1px); box-shadow: var(--sombra-alta); }
.card-topo { display: flex; align-items: center; gap: 10px; }
.card .avatar { width: 34px; height: 34px; font-size: 12px; }
.card-topo div { min-width: 0; }
.card-topo strong { display: block; font-size: 14px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.card-topo small { color: var(--suave); font-size: 12px; }
.card .previa-msg { margin-top: 8px; }
.card-rodape { display: flex; justify-content: space-between; align-items: center; gap: 6px; margin-top: 8px; font-size: 11.5px; color: var(--suave); flex-wrap: wrap; }
.card-rodape .tag { font-size: 11px; padding: 2px 8px; }
.mais-coluna { border: 1px dashed var(--borda-forte); background: transparent; color: var(--suave); border-radius: 10px; padding: 10px; font: 600 12.5px "Inter", sans-serif; cursor: pointer; min-height: 40px; }
.mais-coluna:hover { color: var(--primaria-forte); border-color: var(--primaria); }
.coluna.vazia .cards::after { content: 'Nenhum contato'; color: var(--suave); font-size: 13px; text-align: center; padding: 16px 0; }

/* ============ Modelos ============ */
.grade-modelos { display: grid; grid-template-columns: repeat(auto-fill, minmax(300px, 1fr)); gap: 14px; }
.modelo-card { background: var(--painel); border: 1px solid var(--borda); border-radius: var(--raio); padding: 16px; box-shadow: var(--sombra); display: flex; flex-direction: column; gap: 10px; }
.modelo-card header { display: flex; justify-content: space-between; gap: 8px; align-items: flex-start; }
.modelo-card code { font: 700 13px ui-monospace, "Cascadia Code", Consolas, monospace; word-break: break-all; }
.modelo-card .corpo { white-space: pre-wrap; font-size: 13.5px; background: var(--bolha-out); padding: 10px 12px; border-radius: 10px; border-top-right-radius: 2px; flex: 1; }
.modelo-card footer { display: flex; justify-content: space-between; align-items: center; font-size: 12px; color: var(--suave); }
.status { font-size: 11px; font-weight: 700; padding: 3px 9px; border-radius: 999px; white-space: nowrap; }
.status.APPROVED { background: var(--e-compra-fundo); color: var(--e-compra); }
.status.PENDING, .status.IN_APPEAL { background: var(--e-aguardando-fundo); color: var(--e-aguardando); }
.status.REJECTED, .status.DISABLED, .status.PAUSED { background: var(--e-reembolso-fundo); color: var(--e-reembolso); }

/* ============ Tabelas e cartões ============ */
.tabela-rolagem { overflow-x: auto; border-radius: var(--raio); box-shadow: var(--sombra); }
.tabela { width: 100%; border-collapse: collapse; background: var(--painel); }
.tabela th, .tabela td { text-align: left; padding: 11px 14px; border-bottom: 1px solid var(--borda); font-size: 14px; white-space: nowrap; }
.tabela th { background: var(--painel-2); font-size: 11.5px; font-weight: 700; text-transform: uppercase; letter-spacing: .04em; color: var(--suave); }
.tabela tr:last-child td { border-bottom: 0; }
.tabela code { font-size: 12.5px; }
.cartoes { display: grid; grid-template-columns: repeat(auto-fill, minmax(300px, 1fr)); gap: 14px; }
.cartao { background: var(--painel); border: 1px solid var(--borda); border-radius: var(--raio); padding: 18px; box-shadow: var(--sombra); }
.cartao ul { list-style: none; padding: 0; margin: 0; display: grid; gap: 8px; font-size: 14px; }
.cartao code { font-size: 12px; background: var(--painel-2); padding: 2px 6px; border-radius: 6px; word-break: break-all; }
.cartao p { font-size: 14px; color: var(--suave); margin: 0 0 12px; }
.cartao ol { padding-left: 20px; margin: 0 0 12px; font-size: 14px; display: grid; gap: 4px; }
.ok { color: var(--ok); } .pendente { color: var(--alerta); }

/* ============ Automações ============ */
.config-auto { margin-bottom: 16px; max-width: 920px; }
.linha-config { display: flex; gap: 20px; flex-wrap: wrap; margin-bottom: 14px; }
label.radio { display: flex; align-items: center; gap: 8px; font-weight: 400; margin: 0; font-size: 14px; cursor: pointer; }
label.radio input { width: 18px; height: 18px; margin: 0; accent-color: var(--primaria); }
.horario { display: flex; align-items: center; gap: 6px; font-weight: 400; }
.horario input { width: 76px; margin-top: 6px; }
.fluxos { display: grid; gap: 12px; max-width: 920px; }
.fluxo { background: var(--painel); border: 1px solid var(--borda); border-radius: var(--raio); padding: 16px 18px; box-shadow: var(--sombra); }
.fluxo header { display: flex; justify-content: space-between; align-items: center; gap: 12px; }
.fluxo header small { color: var(--suave); display: block; font-weight: 400; font-size: 13px; }
.chave { position: relative; width: 46px; height: 26px; flex: none; }
.chave input { opacity: 0; width: 0; height: 0; }
.chave span { position: absolute; inset: 0; background: var(--borda-forte); border-radius: 13px; cursor: pointer; transition: .2s; }
.chave span::before { content: ''; position: absolute; width: 20px; height: 20px; left: 3px; top: 3px; background: #fff; border-radius: 50%; transition: .2s; box-shadow: 0 1px 2px rgba(0,0,0,.2); }
.chave input:checked + span { background: var(--primaria); }
.chave input:checked + span::before { transform: translateX(20px); }
.chave input:focus-visible + span { outline: 2px solid var(--primaria); outline-offset: 2px; }
.passo { display: grid; grid-template-columns: 120px 1fr 170px 42px; gap: 8px; align-items: center; margin-top: 10px; }
.passo .atraso { display: flex; align-items: center; gap: 4px; }
.passo .atraso input { width: 64px; }
.passo .atraso select { width: auto; padding: 10px 6px; }
.fluxo .acoes-fluxo { display: flex; gap: 8px; margin-top: 12px; flex-wrap: wrap; }
.st { font-size: 12px; font-weight: 700; }
.st.pendente { color: var(--alerta); } .st.enviado { color: var(--ok); } .st.falhou { color: var(--erro); } .st.cancelado { color: var(--suave); }

/* ============ Campanhas ============ */
.nova-campanha { max-width: 920px; margin-bottom: 20px; display: grid; gap: 10px; }
.passo-camp { display: flex; align-items: center; gap: 10px; margin-top: 10px; }
.passo-camp h3 { margin: 0; }
.passo-camp .num { width: 26px; height: 26px; border-radius: 50%; background: var(--primaria); color: #fff; display: grid; place-items: center; font-size: 13px; font-weight: 700; }
.rotulo-campo { margin-bottom: 8px; }
label small { display: block; margin-top: 4px; }
.chips-etiquetas { display: flex; flex-wrap: wrap; gap: 6px; max-height: 260px; overflow: auto; padding: 2px; }
.chips-etiquetas button {
  border: 1px solid var(--borda-forte); background: var(--painel); color: var(--texto); border-radius: 999px; padding: 6px 12px;
  font: 500 12.5px "Inter", sans-serif; cursor: pointer; min-height: 32px; display: inline-flex; gap: 6px; align-items: center;
}
.chips-etiquetas button small { color: var(--suave); font-weight: 600; }
.chips-etiquetas button.on { background: var(--menu-ativo-fundo); border-color: var(--primaria); color: var(--menu-ativo-texto); font-weight: 600; }
#camp-excluir button.on { background: var(--e-reembolso-fundo); border-color: var(--e-reembolso); color: var(--e-reembolso); }
.contagem { background: var(--painel-2); border: 1px solid var(--borda); border-radius: 10px; padding: 12px 14px; font-size: 14px; }
.contagem b { font-size: 20px; color: var(--primaria-forte); }
.teste-camp { display: flex; gap: 8px; flex-wrap: wrap; margin-top: 6px; }
.teste-camp input { flex: 1; min-width: 220px; }
.lista-campanhas { display: grid; gap: 12px; max-width: 920px; }
.camp { background: var(--painel); border: 1px solid var(--borda); border-radius: var(--raio); padding: 16px 18px; box-shadow: var(--sombra); }
.camp header { display: flex; justify-content: space-between; gap: 10px; align-items: flex-start; }
.camp header small { color: var(--suave); display: block; font-size: 13px; }
.barra { height: 8px; background: var(--painel-2); border-radius: 999px; overflow: hidden; margin: 12px 0 8px; border: 1px solid var(--borda); }
.barra span { display: block; height: 100%; background: var(--primaria); border-radius: 999px; }
.camp-numeros { display: flex; gap: 16px; flex-wrap: wrap; font-size: 13px; color: var(--suave); }
.camp-numeros b { color: var(--texto); }

/* ============ Janelas ============ */
.dlg { border: 0; border-radius: 16px; padding: 24px; width: min(460px, calc(100vw - 32px)); box-shadow: var(--sombra-alta); background: var(--painel); color: var(--texto); }
.dlg.larga { width: min(660px, calc(100vw - 32px)); }
.dlg::backdrop { background: rgba(11, 20, 26, .55); }
.dlg .acoes { display: flex; justify-content: flex-end; gap: 8px; margin-top: 16px; }
.duas { display: grid; grid-template-columns: 1fr 1fr; gap: 12px; }
.previa { white-space: pre-wrap; background: var(--bolha-out); border-radius: 10px; padding: 10px 12px; font-size: 14px; margin-bottom: 12px; }
.previa:empty { display: none; }
fieldset.botoes-modelo { border: 1px solid var(--borda-forte); border-radius: 10px; padding: 12px; display: grid; gap: 8px; }
fieldset legend { font-weight: 600; font-size: 13px; padding: 0 4px; }

.toast { position: fixed; bottom: calc(24px + env(safe-area-inset-bottom)); left: 50%; transform: translateX(-50%); background: #111b21; color: #fff; padding: 12px 18px; border-radius: 10px; box-shadow: var(--sombra-alta); z-index: 30; max-width: calc(100vw - 32px); font-size: 14px; }

/* ============ Tablet ============ */
@media (max-width: 1100px) {
  .menu { width: 72px; align-items: center; }
  .menu .rotulo { display: none; }
  .menu .marca { padding: 4px 0 20px; }
  .menu button { justify-content: center; padding: 10px; }
  .menu b { position: absolute; top: 4px; right: 4px; }
}

/* ============ Celular ============ */
@media (max-width: 760px) {
  .so-celular { display: flex !important; }
  .so-desktop { display: none !important; }

  .app { flex-direction: column-reverse; }
  .menu {
    width: 100%; flex-direction: row; justify-content: space-around; align-items: stretch; gap: 0;
    padding: 4px 4px calc(4px + env(safe-area-inset-bottom)); border-right: 0; border-top: 1px solid var(--borda);
  }
  .menu .marca { display: none; }
  .menu .rotulo { display: block; font-size: 11px; }
  .menu button { flex-direction: column; justify-content: center; gap: 2px; padding: 6px 4px; min-height: 56px; font-size: 11px; flex: 1; border-radius: 12px; }
  .menu button.ativo { background: none; }
  .menu button.ativo svg { background: var(--menu-ativo-fundo); border-radius: 999px; padding: 3px 14px; width: 52px; height: 28px; }
  .menu b { top: 2px; right: calc(50% - 26px); }
  main { flex: 1; min-height: 0; }
  .view { padding: 16px; }
  h1 { font-size: 20px; }
  .view.conversas { position: relative; overflow: hidden; }
  main { overflow-x: hidden; }
  .lista { width: 100%; border-right: 0; }
  .divisor { display: none; }
  .chat { position: absolute; inset: 0; transform: translateX(100%); transition: transform .22s ease; z-index: 5; }
  .view.conversas.chat-aberto .chat { transform: none; }
  .voltar { display: grid; margin-left: -8px; }
  .chat-topo { padding: 8px 10px; padding-top: calc(8px + env(safe-area-inset-top)); gap: 8px; }
  .chat-topo select { max-width: 120px; }
  .mensagens { padding: 12px; }
  .bolha { max-width: 86%; }
  .duas { grid-template-columns: 1fr; }
  .coluna { width: 84vw; max-height: none; }
  .kpis { grid-template-columns: 1fr 1fr; }
  .passo { grid-template-columns: 1fr 1fr; }
  .titulo-acoes > div:last-child:not(:first-child) { width: 100%; }
  .titulo-acoes .btn { flex: 1; }
}